Banks urging: ID theft

Banks are pouring money into building formidable defenses against computer hackers but are only just waking up to what may be a bigger threat — the physical theft of client information by criminals in the office.

“You can have a fortress-like security system, but if you are not terribly discriminating with consultants and temporary employees, that is a terrible vulnerability,” said Carmen Oveissi Field, a New York-based consultant on computer crime.

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